Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"0e743259bcf9d97526fac0754d5c4832e3d33b08_lout","branding":{"id":"18","key":"dos","name":"Portal","portalBaseUrl":"/servicedesk/customer/portal/18","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/18/12","theme":{"headerBGColor":"#005466","headerLinkColor":"#ffffff","headerLinkHoverColor":"#07738a","headerLinkHoverBGColor":"#07738a","headerBadgeColor":"#07738a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c1c421b8-e846-496e-a1ae-37176ad50f87/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYThiMzRmYS1iMWMxLTQ2MjAtYmI5Zi1hZmQyOWY2NTQ0MGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMxYzQyMWI4LWU4NDYtNDk2ZS1hMWFlLTM3MTc2YWQ1MGY4NyI6WyJyZWFkIl19LCJleHAiOjE3NjY2MTQxMzYsIm5iZiI6MTc2NjYxMzUzNn0.mOKMxnwL6Fj1yIBoCF7MavELGI9kZKC_ac7kmvPPtn0&client=2a8b34fa-b1c1-4620-bb9f-afd29f65440a&mode=fit","logoId":"c1c421b8-e846-496e-a1ae-37176ad50f87","isLogoAvailable":true,"helpCenterTitle":"Help","sharedPortalName":"DevOpsSystems GmbH","userInitialAnnouncementHeader":"Discount","userInitialAnnouncementMessageWiki":"<p>If you plan to use add-ons in a bundle, we can offer you a 15% discount.</p>","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Help","sharedPortalName":"DevOpsSystems GmbH","announcementHeader":"Discount","announcementMessage":"If you plan to use add-ons in a bundle, we can offer you a 15% discount.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2a8de4","helpCenterTitleColor":"#484646","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1a25893d-1fc0-4971-975f-2ab3e2409754/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYThiMzRmYS1iMWMxLTQ2MjAtYmI5Zi1hZmQyOWY2NTQ0MGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFhMjU4OTNkLTFmYzAtNDk3MS05NzVmLTJhYjNlMjQwOTc1NCI6WyJyZWFkIl19LCJleHAiOjE3NjY2MTQxMzYsIm5iZiI6MTc2NjYxMzUzNn0.u7m8bow-fSYpyX3xMO2TAm6MlJ6-um1Fso9o3PQ2NEA&client=2a8b34fa-b1c1-4620-bb9f-afd29f65440a&height=300&mode=fit","bannerMediaApiFileId":"1a25893d-1fc0-4971-975f-2ab3e2409754","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"18","key":"dos","projectId":10128,"serviceDeskId":18,"name":"Portal","description":"<p>Welcome! You can raise a request for DevOpsSystems Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/18","reqTypes":[{"id":"118","name":"Become a Partner","descriptionHtml":"","callToAction":"Become a Partner","introHtml":"<p>You are interested in a purposeful cooperation? You think we can achieve goals together and complement each other well? Then you are right here!</p>","icon":10739,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10739","groups":[23],"key":""},{"id":"123","name":"Feedback","descriptionHtml":"","callToAction":"Feedback","introHtml":"<p>Give us feedback on our products</p>","icon":10480,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[23],"key":""},{"id":"110","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10759,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10759","groups":[23],"key":""},{"id":"112","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10772,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10772","groups":[23],"key":""},{"id":"111","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10764,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10764","groups":[23],"key":""},{"id":"114","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10768,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10768","groups":[23],"key":""},{"id":"119","name":"Request Demonstration","descriptionHtml":"","callToAction":"Request Demonstration","introHtml":"<p>You want to know more about our addons or want to get to know our services regarding training, support or maintenance? Then you are right here</p>","icon":10767,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10767","groups":[23],"key":""},{"id":"115","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10758,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10758","groups":[23],"key":""},{"id":"116","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10762,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10762","groups":[23],"key":""},{"id":"109","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10743,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10743","groups":[23],"key":""},{"id":"113","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10750,"iconUrl":"https://tickets.help.devopssystems.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10750","groups":[],"key":""}],"reqGroups":[{"id":23,"name":"General"}],"orderMapping":{"23":[119,115,116,109,114,118,110,111,112,123]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2e462010-5f9a-3866-8747-4a511a983401","appLinkName":"System Confluence","appLinkUrl":"https://devopssystems.atlassian.net/wiki","spaceKey":"SCCFB","spaceName":"Smart Commits Checker for Bitbucket","spaceUrl":"https://devopssystems.atlassian.net/wiki/spaces/SCCFB","isServer":false},"labels":[],"projectKey":"DOS","serviceDeskId":18,"kbLinkDomainURLs":["https://jira.internal.devopssystems.de","https://tickets.help.devopssystems.de","https://devopssystems.atlassian.net","https://confluence.internal.devopssystems.de"]},"createPermission":true,"portalAnnouncement":{"portalId":18,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DOS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYThiMzRmYS1iMWMxLTQ2MjAtYmI5Zi1hZmQyOWY2NTQ0MGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTI4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjY2MTQ3MzYsIm5iZiI6MTc2NjYxMzUzNiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.p077hWyQXwDj2kHdYWlnedEl1pQCUqrsX1NM7uSnl3k","targetCollection":"upload-project-10128","endpointUrl":"https://api.media.atlassian.com","clientId":"2a8b34fa-b1c1-4620-bb9f-afd29f65440a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"DevOpsSystems GmbH","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://confluence.internal.devopssystems.de/wiki","kbLinkDomainURLs":["https://jira.internal.devopssystems.de","https://tickets.help.devopssystems.de","https://devopssystems.atlassian.net","https://confluence.internal.devopssystems.de"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}